FAQs

In short, no. Visitors are seen on a first-come, first-served basis. We hope that many visitors are happy to wait for a while as that gives them the opportunity to enjoy a drink or snack, and to chat to fellow local residents.

Your item may need more time, or a specialist tool not on hand on the
day. Usually the repairer will return the item to you and suggest
either bringing it back to the next repair cafe in that location, or
to another one that is sooner. Occasionally, the repairer may offer to
complete the work at home. In the rare event that this happens, this
is a personal agreement between you and the repairer. Repair Cafe
Wales is not insured for such work and can take no responsibility for
it.

Yes! there is no charge for any advice or repair. However, your donations make a real difference and keeps repair cafés going across Wales.

Volunteer repairers try their best to complete fixes on items they’re looking at. However, sometimes when more costly spare parts are required, it can become uneconomical and not environmentally sustainable to repair. See our House Rules on the day.

Depending on the policy of the individual repair café that you are visiting, they may utilise the item for future repairs by using it for spare parts. Please ask one of the hosts if this service is available.